Service/Parts Advisor
Location: Limerick, Ireland Experience Level: Entry Level Work Arrangement: On-site only
About the Role
Dennehy Commercials is seeking an enthusiastic and customer-focused Service/Parts Advisor to join the team in Limerick. This entry-level role is ideal for someone who enjoys working with people, has a strong interest in the automotive industry, and is eager to develop their skills within a supportive and knowledgeable team.
Responsibilities
Welcome customers and provide clear, friendly guidance on service and parts needs
Support the scheduling of vehicle service appointments and maintain accurate records
Liaising with Technicians on a daily basis
Supporting management when required
Assist customers in identifying required parts and provide product information
Prepare service estimates and explain recommended work in a way customers can easily understand
Coordinate with the workshop team to ensure smooth communication and timely service updates
Manage parts orders, inventory checks, and stock organisation
Handle customer queries in person, by phone, and via email
Ensure a clean, professional, and organised service desk area
Required Qualifications
Strong communication and customer service skills
Ability to learn technical information and explain it clearly
Good organisational skills and attention to detail
Basic computer skills and comfort with using internal systems (training provided)
A positive attitude, willingness to learn, and reliability in day-to-day tasks
Previous experience in customer service or retail
Interest in cars or the automotive sector
Full driving licence essential